At City Tennis Club, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book services, or use our facilities.

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1. Information We Collect

We may collect the following information:

• Personal Details: Name, phone number, email, date of birth, emergency contact information.

• Booking & Membership Info: Court bookings, membership type, attendance history, class participation.

• Payment Information: Processed securely by third-party providers (we do not store credit card numbers).

• Website Usage: Device info, IP address, cookies, and analytics for site improvement.

 

2. How We Use Your Information

Your information helps us:

• Process bookings, manage memberships, and deliver services.

• Contact you about schedule changes, promotions, or updates.

• Personalize your experience and improve our offerings.

• Fulfill legal or administrative obligations.

 

3. Cookies & Analytics

We use cookies and tools like Google Analytics and Wix Analytics to track website usage and improve your online experience. You may disable cookies in your browser settings.

 

4. Third-Party Services

We work with trusted partners (e.g., payment processors, booking platforms) who help us deliver services securely. These partners are required to safeguard your data. We do not sell or rent your personal information.

 

5. Data Security

We implement reasonable security measures—such as encrypted storage and secure servers—to protect your data from unauthorized access or misuse.

 

6. Your Rights

You have the right to:

• View and update your personal data.

• Withdraw from communications at any time.

• Request deletion of your data (subject to legal and business requirements).

 

7. Minors

City Tennis Club services are open to players of all ages, but any data collected from minors must be provided or approved by a parent or guardian.